Additional Assistance

Information below for families who require extra assistance at this time.​​​​​​​

​​​​​​​Citizens Advice Bureau

For assistance they are available by phone or have a look at the large amount of information available on their website.  0800 367 222

Citizens' Advice Bureau Website

They also have specific information re Food Banks and information for if are isolating and you need assistance.

CAB Assistance

Nourished for Nil 

  • Hastings - 1004 Karamu Road

Open: Monday - Wednesday – Friday (4.30pm - 5.30pm) Thursday (10:00am – 11:00am)

  • Camberley - 703 Kiwi Street

Open: Monday (3.00pm- 4.00pm)

  • Flaxmere - 400 Swansea Road

Open: Friday (5:00 – 6:00pm)

  • Napier - 30 Cranby Crescent

Open: Tuesday and Thursday (4:00pm – 5:00pm)​​​​​​​

Tihei Mauri Ora

Our team at Tihei Mauri Ora can connect our Pasifika families to external agencies including Work & Income (WINZ), Civil Defence and Mental Health Support.

Contact 0800 211 024, there are Pasifika staff available.

Operation times 10am-4pm Monday to Friday.

Work & Income New Zealand (WINZ)

Assistance with food grants, wage subsidy, employment, emergency benefit etc

Call 0800 559 009 (main line - you can ask for pasifika staff)

Samoan line 0800 663 003

​​​​​​​​​​​​​​Community Connector Support

Any displacement as a result to covid-19 for churches, families and individuals.  

The Community connector support is available.

Please email: [email protected]

Kainga Ora Pasifika Services no longer doing food vouchers

Family violence & mental health support

Call 06-650 5106 or email [email protected]​​​​​​​

Extension to COVID-19 hardship assistance for whānau

​​​​​​​The Government has extended the increased income limits for hardship assistance until Thursday 30 June. This means more casual or part-time workers, or people who aren’t already getting financial support, will continue to be eligible for help with their immediate or emergency costs. This is especially important for those who need direct help as part of the COVID-19 welfare response. People new to MSD can check these links to see the new income limits:

They’ll be asked some easy questions about their costs, then MSD will let them know about any Work and Income payments they may be able to get. Alternatively, if they’d like to talk with MSD, they can call:

  • 0800 559 009 for working age
  • 0800 552 002 for over-65s
  • 0800 88 99 00 for students

Interpreters are available. Please note, income limits for Emergency Housing Special Needs Grants, Transition to Work Grants and the Course Participation Allowance aren’t changing.